![]() To use Zoom in a web browser, use one of the follow browsers and the indicated minimum version: See Zoom’s support page for a list of features available in the web browser. Note: The web browser version of Zoom has limited functionality and should be used only as a backup to the Zoom software. ![]() If you are having issues joining a Zoom meeting using the software, you can join the meeting using a web browser instead. Start or join meetings without the Zoom software Order Zoom add-ons for web conferencing.Update Microsoft Teams Zoom app (for UW Zoom HIPAA users).FAQs: Updated Sign-in for UW Zoom HIPAA users.Infographic: Security tips and best practices.Protect your Zoom meeting space and class sessions.Enable and update passcodes for UW Zoom meetings.Allow participants to rename themselves.Allow participants to bypass the waiting room.Schedule a UW Zoom meeting on behalf of others.Schedule a UW Zoom meeting and invite others.Start or join meetings without the Zoom software.Sign in to UW Zoom with your UW NetID and password.UW-IT eFax Service – Frequently Asked Questions.Technology Services and Equipment Bill Viewer.Avaya Workplace Frequently Asked Questions.Their short, modular tutorial videos and instructions are designed to help you easily find the support you’re looking for. The Zoom Help Centeris your best resource for all things Zoom. Student-specific Zoom resources can also be found on the Carleton Online website. Student support for educational technology applications is provided by the ITS service desk. Hours of Operation: 8:30 am – 4:30 pm, Monday-Friday (excluding university holidays) Zoom SupportĬarleton Zoom Support Contact Information Please note that if you change your Zoom email address to an address that does not align with your MC1 credentials, you will no longer be able to use the Zoom integrations with Brightspace and Kaltura Mediaspace. Instructions for changing your Zoom email address can be found on the support page: How do I change the email on my account?. If you prefer to keep your account outside of the Carleton Zoom license, you must change your email address to a non-Carleton email address. What can I do if I don’t want my account to be part of SSO? →For more Zoom-Brightspace instructions and support resources, see the Zoom in Brightspace page. You will now be able to access your Zoom dashboard within Brightspace.Click the Zoom content item in your module (see example below).In the Table of Contents sidebar, click the module where you have added Zoom to your course. If you have not yet added Zoom to your course, follow the instructions on the Setting Up Zoom in Brightspace page.If you are enrolled in more than 20 courses, you can search for the course name using the search bar. ![]() Click the Course Selector Grid and select the course from the drop-down menu.Click on the course tile under the My Courses widget.On the Brightspace homepage, locate your course in one of the following ways:.Log in to Brightspace with your M圜arletonOne credentials.You will now be signed in to your Carleton Zoom account.You will now be signed in to your Carleton Zoom account on your Zoom desktop app.Your browser will prompt you to open.Company Domain: Enter carleton-ca as the company domain name.Enter either of the following to access your Carleton Zoom account: You will be prompted to enter a company domain or company email.NOTE: The interface and location of the “SSO” button may look different depending on which version of Zoom you are using. ![]() Enter your M圜arletonOne username and password.You will be redirected to the Carleton M圜arletonOne login page.You will automatically be taken to the Zoom web portal after clicking “sign in”. NOTES: If you are already signed in to the Carleton network through another web application, such as Brightspace, you will not be prompted to enter your MC1 credentials when signing in to Zoom through the Carleton SSO login portal. When signing in to Zoom though the desktop app or, you will see the option to sign in with SSO indicated with a key icon (see image below). There are multiple ways you can sign in to Zoom with Single Sign On (SSO), including through the Carleton SSO Portal,the Zoom desktop app, or your Brightspace course. The university has chosen to use Single Sign On to allow for enhanced privacy and security for all Zoom users at Carleton. Sign In through the Carleton SSO PortalĬarleton’s enterprise license is configured with Single Sign On (SSO), which allows you to securely sign in to your Zoom account using your M圜arleton1 credentials.Signing in to Zoom at Carleton with Single Sign On (SSO).Zoom Live Transcription (Closed Captioning).Importing/Disassociating Zoom Meetings in Brightspace. ![]()
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